At Enrichment.kids, registering a participant for a camp or class involves a streamlined, secure process designed to ensure ease of use for customers while giving providers complete control. Here’s a comprehensive guide for enrichment providers on managing registrations.Purchasing a Spot
To secure a spot in a session, a customer needs to purchase that spot. To purchase a spot, a customer goes through checkout: the shopping cart, agreements, registration forms, and payment. The forms step appears only when the customer still owes forms for a participant; otherwise they go from the cart straight to payment.
- Shopping Cart: Customers add their chosen sessions to the cart.
- Agreements: The first time a customer checks out, the cart asks them to tick one box agreeing to sign forms electronically, and clicking Checkout accepts the Enrichment.kids Terms of Service. They are not asked again unless the Terms change. Submitting a form is their signature on it.
- Registration Forms: Customers fill out any of your forms that are missing or out of date for each participant.
- Payment Method: Customers pay by card or another option shown at checkout, such as Affirm. If you offer a payment plan, customers choose it in the cart before they get here. Confirmation at this stage secures the registration.
Confirmation and Communication: Once the registration is confirmed, an automatic email notification is sent to both the provider and the customer. The participant is then added to the session roster. About five minutes after their last form, the customer is also emailed a PDF copy of each form they signed.
Reserving a Spot
Spots can be reserved in two ways:
- Customer-Initiated Reservation: Through the 'Add to Cart' button on the registration page, customers can select and reserve spots. Adding to the cart does not hold a spot. When the customer clicks Checkout, which requires signing in or creating an account, their spots are held for 30 minutes while they finish.
- Provider-Initiated Reservation: Using the 'Add Participant' button, providers can invite participants directly. This method allows providers to reserve spots for participants via email invitations, which include a link to complete the registration. This feature is also available for sessions not yet open to the public or those that are full, offering flexibility in managing class capacity.
Additional Features
- Time Extension: During payment, a timer ensures the completion of the process in a timely manner, with options to extend the time if necessary.
- Secure Data Management: Participant information is handled securely, stored in a protected database to ensure privacy and security.
Conclusion
The registration system at Enrichment.kids is designed to be both user-friendly for customers and efficient for providers, simplifying the process of managing and filling classes while ensuring security and flexibility. This guide should help you understand and navigate the features effectively.