Enrichment.kids Privacy Policy

Enrichment.kids Privacy Policy

Your privacy is important to us. It is Enrichment.kids' policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://enrichment.kids, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

By using our Service, you accept the terms of this Privacy Policy and our Terms of Service.

1. What Information Do We Collect and Why?

We gather various types of personal information to offer our Service effectively. Our goal is to be as transparent as we can about the data we collect and how we use it. Types of information collected include:

Registration and Profile Information: When you create an Enrichment.kids account, take part in a promotion, or communicate with us, we collect personal details like email address, username, and password. Billing information may be collected for certain goods and services or for payments to Providers.

Provider-specific Information: If you are a Provider, we collect extra personal data to offer our Service to you. All payments are processed through our partner Stripe, and you should review Stripe’s Privacy Policies for how they use your data.

Usage Data: We collect additional data when someone registers for a program via our Service. This can include a variety of details depending on the Provider's requirements such as name, birth date, medical information, and family data. This is considered User Content.

Social Media Interactions: If you interact with our platform via social media, we may receive data based on your privacy settings with that network.

This information is used to operate our Service and to communicate with you. Service-related communications, such as account verification and payment confirmations, cannot be opted out of.

2. Tracking Technologies and Data Collection

When you use our Service, we automatically gather certain usage data. For example, cookies may be sent to your computer to uniquely identify your browser for quicker login and enhanced navigation. We also use tracking technologies to collect data such as your IP address, browser type, and how you interact with our Service. These help us analyze and improve our Service.

While we aim to respect user privacy preferences, we currently do not respond to Do Not Track signals, as there is no consistent industry standard for this yet.

For mobile users, we may collect device-related information and geolocation data, depending on your settings.

Photographs uploaded to Enrichment.kids may contain metadata, including location data, which may be accessible to others if you share content on our Service.

3. How We Share Your Information

We may share the personal information you provide in the ways detailed below. For options about controlling your information, see "Choices You Have About Your Information" further down.

Be aware that Enrichment.kids partners with third-party enrichment providers who have their own data policies we can't control. Review their privacy practices before sharing information with them.

Your information may be shared with:
  1. Companies within Enrichment.kids or under common ownership. They will use your info under the terms of this policy.
  2. Third-party service providers to help us operate our services. This can include things like targeted advertising, billing, payment processing, and analytics.
  3. Third parties at your request, such as when you sign up for a camp or interact with an enrichment provider via our platform.
  4. The general public if you willingly share content that is publicly visible.
  5. Other entities during company changes like mergers, sales, or acquisitions.
  6. Law enforcement or other entities as required by law, or if we deem it necessary for security or to enforce our Terms of Use.
We may also share aggregated data that doesn’t identify you personally.

4. Choices You Have About Your Information

To stop receiving promotional emails, use the “unsubscribe” link in those communications. You can't opt out of service-related communications (e.g., billing or account notices). For more help, email us at support@enrichment.kids.

Your shared content is subject to your profile and privacy settings and may appear in search engines. These settings won't retroactively change what was previously shared.

5. How We Store and Protect Your Information

Your data may be stored in the U.S. or other countries. If you are outside the U.S., understand that you consent to your data being transferred to the U.S. or other jurisdictions.

While we take reasonable steps to secure your data, no security measures are fail-proof. Should a data breach occur, we'll investigate and notify those affected, complying with applicable laws.

6. Children's Privacy

Enrichment.kids does not knowingly collect data from children under 13. If we learn of such data collection, we will delete it promptly. If you think we have data from a child under 13, contact us at support@enrichment.kids.

7. Links to Other Websites and Services

Our platform may contain links to third-party sites. We're not responsible for your interactions with these sites, which have their own privacy policies and terms.

8. Session Recording and User Interaction Analysis

As part of our continuous efforts to enhance our Service and provide a seamless user experience, we utilize various session recording and digital experience analytics tools. These tools help us understand and analyze how users interact with our Service, enabling us to identify areas for improvement and optimize user engagement.

What We Capture:

Our session recording tools document user interactions on our website, such as mouse movements, clicks, page navigation, and potentially text input. The purpose of these recordings is to identify usability issues, comprehend user behavior patterns, and enhance the overall user experience on our platform.

Usage of Recorded Data:

The data captured is exclusively for service improvement, such as enhancing website usability and functionality. It is not employed for advertising purposes or user profiling unrelated to service optimization. We take measures to ensure that sensitive personal information, particularly concerning children, is excluded from these recordings. Our tools are configured to automatically redact sensitive data fields from session captures.

Data Security and User Privacy:

Adhering to strict data security protocols, we safeguard the information captured through these tools. Our practices are designed to be compliant with major privacy regulations, ensuring alignment with our privacy commitments and legal obligations.

User Choice and Opt-Out Provisions:

Users have the option to opt-out of session recordings. If you wish to exercise this option, please contact us at support@enrichment.kids for assistance. Opting out will not impact your access to our Service but may limit our capacity to deliver a user experience tailored to your preferences.

Compliance and Children's Privacy:

We are committed to full compliance with privacy laws such as GDPR, CCPA, and COPPA, especially regarding data pertaining to children under the age of 13. Should you have any concerns about your or your child's data, or if you require more information about our session recording practices, please reach out to us using the contact information provided below. 

8. How to Contact Us

For questions about this policy or our service, email us at support@enrichment.kids.

9. Updates to Our Privacy Policy

We may update this policy from time to time. If substantial changes occur, we'll notify you and update the 'Updated’ date at the end of this page.
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