Last updated: 10/26/2026
Welcome to the Enrichment.kids website, managed by Enrichment.kids, Inc. (“Enrichment.kids,” “we,” or “us”). This page lays out the terms for using our online and mobile platforms, including our website and any software associated with our service (together known as the “Service”).
By using the Service, you agree that you’ve read, understand, and accept this Enrichment Provider Agreement (“Agreement”). You also agree to how we collect and use your data, as explained in the Enrichment.kids Privacy Policy. Even if you haven’t registered, these terms apply. We can change these terms at our discretion and will notify you as explained below. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Agreement.
This Agreement applies to anyone who uses the Service to list, manage, or enroll participants in children’s programs such as camps, classes, or other events (“Programs”). This Agreement is supplemented by the Enrichment.kids Terms of Service and Privacy Policy, which also apply to your use of the Service.
If you want to list your Program on our Service, you need to provide true, complete, and relevant details. We will assess your listing and may accept or reject it at our discretion.
Listings likely to be rejected include those that:
You’re responsible for the accuracy and completeness of your content. If you post something that’s false or misleading, you can correct it through our platform. We may also make corrections if we find inaccuracies.
You must have a clear policy for cancellations and refunds and make it available to users before they sign up for your Program.
Enrichment.kids may create, modify, or enhance listing content on your behalf, including program descriptions, categorization, age ranges, and other listing details. This may be done using automated tools, including artificial intelligence, based on publicly available information from your website or other sources. This includes "unclaimed" listings we may create for your organization before you sign up, which link to your website for registration and which we may periodically recheck against your website and update or archive. You may review your listing content at any time through the Service and request corrections by contacting us at [email protected]. Your continued use of the Service after such content is published constitutes your acceptance of that content.
We grant you a limited, non-transferable license to use our Service according to its features. We can revoke this license for any reason at any time.
You grant Enrichment.kids a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, display, and distribute your name, logo, trademarks, photos, program descriptions, and other content you provide or that is created on your behalf in connection with the Service. This includes your listings and organization page, in search engines, and through AI assistant integrations. This license is for the purpose of operating, promoting, and improving the Service and marketplace, and survives termination of this Agreement to the extent necessary to fulfill obligations arising during the term.
Registrations made through the Service's embedded order form on your website are made through the Service and governed by this Agreement. You are responsible for your website, and you may not alter the form.
To accept payments through the Service, you must complete Stripe Connect onboarding and maintain a Stripe Connected Account in good standing. By completing onboarding, you agree to Stripe’s Connected Account Agreement (https://stripe.com/legal/connect-account), Terms of Service (https://stripe.com/legal), and Privacy Policy (https://stripe.com/privacy).
You are solely responsible for maintaining your Stripe Connected Account, including keeping your business information, bank account details, and identity verification current. Enrichment.kids is not responsible for any holds, delays, suspensions, or other actions taken by Stripe with respect to your Connected Account or funds held therein.
When a Customer completes a purchase for your Program through the Service, payment is collected by Enrichment.kids on behalf of the transaction. After deducting applicable platform fees and payment processing fees, the remaining amount (your “Provider Payout”) is transferred to your Stripe Connected Account. Payout timing is subject to Stripe’s standard processing schedule and any applicable holds or reserves.
For transactions involving multiple Providers in a single Customer checkout, each Provider receives a separate transfer for their respective portion of the order. Where a registration is paid in more than one payment (see Section 6), each later payment is charged by Enrichment.kids on your behalf and its Provider Payout is transferred to you after that payment succeeds.
The Service takes no new registrations for your Programs while your Stripe Connected Account cannot receive transfers or has past-due requirements, or while your organization is on a payments hold or disabled (see Section 11). We may place a payments hold at any time, including automatically when our payment processor reports an elevated fraud risk for your Connected Account. During a hold, registration is paused, card-on-file charges are refused, and scheduled payments are not charged until the hold is released, when payments that fell due are charged. A hold cancels, refunds, or reverses nothing already paid. Only Enrichment.kids releases a hold, and we need not tell you why it was placed.
Enrichment.kids charges fees for the use of its Service. Fees may include a monthly subscription fee, a per-transaction service fee on sales processed through the platform, or both. Your applicable fee structure is as agreed between you and Enrichment.kids, or as published on the platform at the time of your subscription or transaction. Fee details are available in your provider dashboard.
We may change our fee structure at any time. We will notify you at least 14 days before any fee changes take effect. Your continued use of the Service after a fee change constitutes your acceptance of the new fees. A fee change applies to registrations made after it takes effect; a registration already made, including the later payments of its payment plan or monthly billing, keeps the fee rates in effect when it was made.
Your fee structure decides who bears the service and processing fees: under Absorb (the default) the Customer pays your listed price and the fees are deducted from your Provider Payout; under Pass the Customer's price is increased to cover the fees and you receive your listed price; under Split each side bears half. Pass and Split remain only for accounts that already use them. Payment plans, monthly billing, and account credit require Absorb, and you cannot leave Absorb while a session that has not ended offers them or a Customer holds your credit.
Transaction fees are calculated on the price of each registration after discounts and any account credit, according to your fee structure, and are retained by the platform before your Provider Payout is transferred. Where a registration is paid in more than one payment, each payment carries its own fees, including a fixed per-payment processing fee, so you may receive slightly less than for the same registration paid in full. Payment processing fees charged by Stripe are also deducted before payout. The specific fee rates applicable to your account are visible in your provider dashboard and billing history.
Certain features of the Service require a paid subscription plan. Subscription fees are billed monthly or annually, depending on your plan, through Stripe and are non-refundable. You may cancel your subscription at any time, but no prorated refunds will be issued for the remaining portion of a billing cycle. If we suspend or terminate your account for violating this Agreement, you will not receive a refund and will remain responsible for any outstanding fees.
Selling registrations through the Service requires an active subscription plan. A cancellation takes effect at the end of the current billing period. If your subscription ends, including because a payment for it is not made after our payment processor's retries, registration for your Programs through the Service is paused, and any special per-transaction fee rate agreed for your account ends and the standard rate published on the platform applies to later registrations.
You may pay to promote a listing whose registration takes place on your own website. Promotion is billed monthly as one subscription for all your promoted listings, at the price shown when you promote, prorated when listings are added or removed. A listing is promoted once its payment succeeds; if you set a last day, promotion ends the morning after it. Promotion does not guarantee any number of views, clicks, or registrations.
Platform fees are an agreement between Enrichment.kids and you, the Provider. Fees are not itemized or displayed to Customers during the checkout process. All Customer-facing prices are presented as fee-inclusive amounts.
All payment information you provide must be accurate and current. The payment method saved on your organization's billing page is charged for your subscription plan and promoted listings and for the refund, fee recovery, and dispute amounts described in Section 5. You are responsible for any taxes related to your use of the Service and any transactions processed through the platform. If payment for subscription fees or other amounts owed to Enrichment.kids is not received, you agree to pay all amounts due on demand.
You are required to maintain a clear cancellation and refund policy and make it available to Customers before they enroll in your Program. Enrichment.kids presents your refund policy to Customers but does not enforce it on your behalf. You are solely responsible for honoring your stated refund policy.
You may issue refunds to Customers through the platform for amounts up to your net revenue (the gross transaction amount minus platform and processing fees). When you initiate a standard refund, Enrichment.kids issues the refund to the Customer's original payment method and recovers the refunded amount from you by reversing the corresponding transfer to your Stripe Connected Account (see "Recovery of Refunded Amounts" below). Platform fees and payment processing fees are not refunded to you or the Customer in a standard refund. For a registration paid in more than one payment, a refund can be no more than what has been paid so far and comes from the most recently paid payments first, and cancelling the registration or refunding it in full stops its remaining payments.
You may elect to issue a full refund to a Customer that includes the platform and processing fees originally deducted. In this case, you absorb the fee amount, which is charged to your stored payment method on file. By electing a full refund override, you authorize Enrichment.kids to charge your stored payment method for the fee recovery amount. You must maintain a valid payment method on your account to use this feature: a card, or a bank account verified instantly through the Service. The fee recovery amount is charged before the Customer is refunded, and the refund is not issued if that charge does not succeed. For a registration paid in more than one payment, only the fees of the payments actually charged are recovered.
The Customer's refund does not wait for recovery from you. If a transfer reversal cannot be completed when a refund is issued, for example because your Stripe Connected Account balance cannot cover it, the unrecovered amount remains owed by you, and Enrichment.kids will retry the reversal. You authorize Enrichment.kids to recover any amount not recovered within seven (7) days of the refund by charging the payment method saved on your organization's billing page. If that charge fails, we will email you an invoice, which remains due on demand, and may charge your saved payment method again until it is paid. A reversal may leave your Connected Account with a negative balance, which Stripe may recover from your bank account.
All refunds are processed through the platform’s payment infrastructure. You may not process refunds outside the platform for transactions that were processed through the Service. Enrichment.kids facilitates refund processing but does not make refund decisions on your behalf. These refund terms apply to application fees (see Section 6) as they do to registrations.
If your fee structure is set to Absorb, you may give a Customer account credit through the Service, for example in place of a refund or to make up for a missed class. Account credit is your obligation to the Customer, not an obligation of Enrichment.kids. Giving credit moves no money. When a Customer uses credit, it reduces the price of that payment before fees, and your Provider Payout is based on the amount actually charged. Your credit can be used only toward your Programs, at checkout and automatically on later scheduled payments to you; it cannot be moved to another account or Provider and is never paid out in cash by Enrichment.kids, which sets no expiration date on it. You are responsible for any legal obligations that apply to credit you give, such as cash redemption or reporting unused balances.
You may remove account credit only to correct an error. Account credit given in place of a refund may be removed only together with a refund of that amount to the Customer through the Service, and is removed automatically if the Customer’s bank returns that amount to them in a dispute. Your fee structure cannot be changed from Absorb while a Customer holds account credit you gave.
If your account is terminated or you stop offering Programs through the Service, account credit your Customers hold can no longer be used through the Service and remains your obligation to them.
A Customer may dispute a charge for your Program with their bank or card issuer (a “chargeback” or “dispute”), and the bank may first ask about the charge before disputing it (an “inquiry”). This section applies to every charge for your Programs processed through the Service, whether paid in full or in more than one payment.
The Service allows you to offer payment plans and recurring monthly billing to Customers, send enrollment invitations, and charge a Customer's card on file at their request, through the platform. When you set up monthly billing for a Program session, you determine the monthly price, any registration fee, and the session dates within the parameters supported by the platform. Payment plans and monthly billing are available only on the Absorb fee structure, and once a session has a paid registration, whether it is billed monthly cannot be changed.
You are solely responsible for the accuracy of billing amounts, the appropriateness of charges, and your billing relationship with each Customer. Enrichment.kids processes charges on your behalf but is not a party to the billing arrangement between you and your Customers.
You may let Customers pay for a one-time session in installments: an optional deposit or first payment at checkout, then up to four later payments, each charged on the first of a month and finishing before the session starts or, if you choose, before it ends. The Customer chooses the plan at checkout, sees every payment's date and amount, and authorizes Enrichment.kids to save their card and charge those payments on your behalf. A plan's payments together equal the price of paying in full, and each payment carries its own fees (see Section 4). The Customer may pay the remaining balance early at any time.
For Programs using monthly billing, the platform automatically generates monthly payments and processes charges against the Customer’s stored payment method on a recurring basis (typically on the first of each month for that month’s enrollment). You acknowledge that:
You may lower, waive, or skip a Customer’s scheduled payment, move it to a later date, or change a monthly price for future months, within the limits the Service allows. Apart from a new monthly price, a change can only lower a payment, waive or skip it, or move it to a later date; it never brings a payment forward. A new monthly price can start no earlier than the first of a month at least 30 days after you save it. Enrichment.kids emails the Customer about each change, and a new monthly price takes effect only after the Customer has had at least 7 days' notice; if that notice could not be given in time, the change starts a month later. You are responsible for making sure each change is consistent with your agreement with the Customer.
If a Customer's automatic payment fails, Enrichment.kids will notify the Customer and, where the card's bank allows, retry the payment over the following days. If payment is not resolved, the payment becomes past due and the platform will notify you. The Customer may pay a past-due payment or change their card at any time. A Customer's scheduled payments are also not charged while a request by the Customer to cancel the registration awaits your decision, for up to 14 days. You acknowledge that:
You may ask a Customer through the Service to let you charge a saved card when they ask you to. The Customer approves or declines on their own page, and Enrichment.kids records the words agreed, the card, and when and from where. You agree to charge a card on file only for a registration the Customer has asked you to charge to it, after they ask, and to confirm each time that they asked. A charge is only the registration's price in the Service, less discounts and credit, and is never used for monthly billing. The Customer may withdraw the authorization at any time, and it ends if the card is removed or refused. Card-on-file charges are subject to Section 5, "Chargebacks and Payment Disputes."
You may require Customers to apply before registering for a session, and you may set a fee to apply. An application fee is charged when the Customer submits the application, is a payment for your Program subject to the fees in Section 4 and the refund terms in Section 5, and is not refunded automatically if you decline the application. You decide each application and each scholarship application. A scholarship you award through the Service is a discount on your price: you bear its cost, and your Provider Payout is based on the discounted amount.
Enrichment.kids is not responsible for disputes between you and your Customers regarding billing amounts, enrollment terms, or the quality or delivery of your Programs. You agree to resolve billing disputes directly with your Customers. Chargebacks and payment disputes with a Customer’s bank or card issuer are governed by Section 5, “Chargebacks and Payment Disputes.”
As part of the Service, certain data collected by Enrichment.kids may be shared with you to facilitate Program listings and transactions. This may include Customer names, email addresses, and other account information; the participants they register and their ages; registration form answers, signed forms, and files Customers upload to your forms; pickup lists, including photos of the adults listed; absence notices; attendance records; and payment, refund, and account credit history for registrations with you. You see only Customers and participants who have registered, applied, or been invited with your organization, and never their activity with other Providers. You agree that you will not share any data provided to you by Enrichment.kids with any third party without first obtaining explicit consent from the individual whose data is being shared. Additionally, you are prohibited from sharing this data with any fourth parties (e.g., other entities with whom you may work) without the express consent of the data subject. You agree to comply with all applicable privacy laws and regulations in handling this data.
Through the Service, you may receive personal information about children, including names, ages, and information submitted through registration forms (such as health or medical information, allergies, emergency contacts, and other details), photos and documents uploaded to your forms, and attendance and pickup records. Enrichment.kids asks for each child's birthday so that sessions can check age; you see the child's age, and see the birthday only on a signed form you created that displays it. You acknowledge that this information is provided by parents or guardians for the sole purpose of facilitating enrollment and administering your Program.
You agree to:
If you create registration forms through the Service, you are solely responsible for the information you request, including ensuring that the data you collect is necessary and appropriate for your Program. Enrichment.kids transmits registration form responses to you but does not control or review the content of your forms. You are independently responsible for your data collection practices and compliance with applicable laws.
Customers sign forms electronically through the Service, and each submission is kept as a signed record of the form as signed, the answers, and who signed, when, and from where. You are solely responsible for the content of your forms, including the wording and enforceability of any waiver, release, or authorization; Enrichment.kids does not draft or review them. You can download the latest signed version of each form; earlier versions are available from us on request. Signed records cannot be changed or deleted. If a Customer asks you for a paper copy or withdraws consent to sign electronically, you are responsible for providing the copy or a paper alternative. Downloads of signed forms and openings of uploaded files are logged.
Your team may correct a Customer's form answer or pickup list, and may keep notes and tags about your Customers and participants. These are your records: they are visible only to your team, do not change the Customer's signed form, and are not shown to the Customer, except a note you choose to email to the Customer, which is sent in your name. You are responsible for their accuracy and content and must use them only to administer your Programs.
You may invite team members to your organization and give each a role (owner, admin, staff, or finance) that determines what they can see and do, including access to Customer and children's personal information. Your organization is responsible for choosing who it invites, for the role it gives each member, for removing members' access promptly when they no longer need it, and for everything done through its members' accounts. Each member's use of the Service is subject to this Agreement and the Terms of Service.
You may email Customers registered in your current and upcoming sessions through the Service. Messages are sent on your behalf, in your name, with replies to you, and you are responsible for their content. Messages must relate to the Customer's registration or your Programs and may not be used for commercial advertising. Addresses that unsubscribe from you, bounce, or report spam are not sent further messages. We limit how many messages you may send and may pause your messaging if it draws spam complaints.
You are solely responsible for the quality, safety, legality, and delivery of your Programs. Enrichment.kids does not supervise, direct, control, or endorse any Provider or Program. You represent and warrant that you hold all necessary licenses, permits, and insurance required to operate your Programs and that your Programs comply with all applicable laws and regulations.
During onboarding, you are asked to provide information about your organization’s safety practices, including but not limited to staff certifications (such as first aid and CPR), whether your organization performs background checks on employees who have direct contact with children, and whether your organization maintains liability insurance. You represent and warrant that the information you provide in response to these questions is truthful and accurate at the time it is submitted.
This information may be displayed to Customers on your listing page to help them make informed enrollment decisions. Enrichment.kids does not independently verify this information, and your listings will indicate as such. You agree to promptly update your safety and policy information through the Service if your practices change. Providing false or misleading safety information is a material breach of this Agreement and may result in immediate suspension or termination of your account.
Your Programs involve direct contact with children. You are solely responsible for ensuring the safety of all participants in your Programs. You represent and warrant that you and any employees, contractors, or volunteers who have direct contact with children through your Programs comply with all applicable federal, state, and local laws regarding child safety, including any requirements for background checks, mandated reporting, and supervision of minors. Enrichment.kids is not responsible for the conduct of any Provider, their employees, contractors, or volunteers.
If you take attendance through the Service, you agree to the following:
You are responsible for ensuring that your listings, session details, pricing, schedules, and capacity information are accurate and current. If you use the platform’s billing features, you are responsible for setting appropriate billing amounts and maintaining accurate billing records. Where a session checks age, the Service refuses a participant outside the age range you set, based on the birthday the Customer provided; Enrichment.kids does not verify birthdays, and you remain responsible for any age requirements that apply to your Programs.
You agree to comply with all applicable local, state, and federal laws in connection with your use of the Service and the operation of your Programs. This includes, without limitation, laws governing child safety, background checks, business licensing, data privacy, and tax obligations.
You agree to indemnify, defend, and hold harmless Enrichment.kids, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
This indemnification obligation survives termination of this Agreement.
To the extent permitted by law, Enrichment.kids will not be held responsible for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, or data), even if we’ve been advised of the possibility of such damages.
In no event will Enrichment.kids’s total liability to you for all claims arising out of or related to this Agreement or the Service exceed the greater of $100 or the total fees you’ve paid to Enrichment.kids in the twelve (12) months preceding the claim.
Enrichment.kids is not liable for any acts or omissions of Customers, including failed payments, chargebacks, or disputes. Enrichment.kids is not liable for any actions taken by Stripe, including holds, delays, or account suspensions affecting your Connected Account or payouts.
These limitations apply regardless of the legal theory (contract, tort, or otherwise) and even if a limited remedy fails its essential purpose.
You may cancel your account at any time. Upon cancellation, your listings will be removed from the public marketplace. Any active enrollments and pending payouts will be processed according to their existing terms. Subscription fees are not refundable upon cancellation.
We may suspend or terminate your account at any time, with or without cause, and with or without notice. If we terminate your account for violation of this Agreement, you will not receive a refund of any subscription fees. You will remain responsible for any outstanding fees, chargebacks, or other amounts owed.
We may also disable your organization, or any individual account, with or without notice. While your organization is disabled, its listings and page leave the public Service, no registrations are taken, scheduled payments are not charged, messages are not sent, and your team can view records and cancel and refund registrations but change nothing else. Disabling removes no data; if we enable your organization again, payments that fell due are charged.
Upon termination, your license to use the Service is immediately revoked. Pending Provider Payouts for completed transactions will be transferred according to Stripe’s standard schedule, subject to any holds or disputes. Active monthly billing relationships will be ended, and no further charges will be generated on your behalf. Provisions of this Agreement that by their nature should survive termination (including indemnification, limitation of liability, and dispute resolution) will survive.
The Service is provided “as is” and “as available.” Enrichment.kids makes no warranties or representations about the Service, including but not limited to its reliability, availability, or fitness for a particular purpose. We do not guarantee that the Service will generate any particular volume of Customers, enrollments, or revenue for your Programs.
Enrichment.kids does not guarantee the accuracy of any Customer-provided information, including registration form responses, pickup lists, payment information, or participant details. We do not guarantee that attendance features will be available or will work as expected at any particular time.
We’re a platform that allows parents to find and register for Programs. We can’t control or guarantee the accuracy of any user content or whether a user will complete a transaction with you. If you have issues with another user, we’re not responsible. For California residents, you waive any protections under California Civil Code §1542 regarding unknown claims.
If you’re a resident of California, you can file complaints with the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. They can be reached at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by phone at (800) 952-5210 or (916) 445-1254.
This Agreement is governed by the laws of the State of California, without regard to its conflict of laws principles. Any arbitration will be conducted under the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
If you have a disagreement with Enrichment.kids, please contact us first at [email protected] to try to resolve it informally. If we can’t sort it out within 60 days, either of us can move the dispute to binding arbitration through JAMS, Inc., according to their expedited procedures. The arbitration will happen in Sonoma County, California, unless we both agree to another location. Depending on whether you are a business or an individual, the fees for JAMS and the arbitrator will differ. However, you are not obligated to go through arbitration and can bring a claim in a small claims court if that suits your needs better. Any court with the right authority can enforce the arbitration decision.
You agree to only bring claims against us as an individual, not as a member of a group or class action lawsuit. Both of us waive the right to a jury trial for any claim.
You can’t transfer your rights under this Agreement to someone else. We can.
Enrichment.kids may send you notifications through different means, including email, in-app notifications, or our website. We also have the right to update this Agreement. We will provide notice of material changes at least 30 days before they take effect. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Agreement.
This Agreement, together with the Terms of Service, Privacy Policy, and any other agreements referenced herein, constitutes the complete agreement between you and Enrichment.kids regarding your use of the Service as a Provider. If any part of this Agreement is ruled invalid by a court, the rest of the Agreement still applies. If the section about group lawsuits and jury trials is ruled unenforceable, then the entire arbitration agreement will be void.
If we don’t enforce a part of this Agreement immediately, that doesn’t mean we waive our right to do so later.
If you have any questions about this Agreement, please contact us at [email protected].