This article explains how platform fees and payment processing fees work on Enrichment.kids, what shows up in your payout, and what happens to fees when you issue a refund. It's written for providers who want to understand the economics of selling on the platform.

Enrichment.kids charges two fees on every paid registration:

• Platform service fee: 1.75% of the session price. This is the platform's fee for hosting your listing, processing the registration, and providing the tools you use to run your programs.
• Payment processing fee: 3.35% + $0.30 per transaction. This covers payment processing and payouts.

Both fees come out of the gross sale price before the remainder is paid out to you. There is no separate per-transaction charge or monthly minimum for transactional fees.

Customers see the price you set on your session. Fees are not displayed on the cart or checkout pages. Customer-facing prices are fee-inclusive from the customer's perspective: the price they see is the price they pay.

This is a deliberate design choice. Customers are buying enrichment for their children, not negotiating fee structures. Fees are an agreement between you and the platform; they aren't part of the customer experience.

You list a session at $100. A parent registers one child. Here's how the money breaks down:

So on a $100 session, you receive $94.60. Total fees are $5.40, or 5.40% of the session price.

The service fee percentage stays constant (1.75%), but the payment processing fee has a fixed $0.30 component, so the effective fee rate is slightly higher on lower-priced sessions and slightly lower on higher-priced sessions. A few reference points:

When a customer pays, the card charge clears and your share (the session price minus fees) is credited to your balance. Your balance pays out to the bank account on file on a regular schedule — typically every two business days, sometimes longer over holidays and weekends.

You can see every payout, and which registrations made it up, in the Payout Report in your provider dashboard. Each row is a deposit to your bank account, expandable to show the individual order items it included.

For an itemized view of every transaction — including the fee breakdown per registration — use the Sales Report in the same Finance section. The Sales Report exports to CSV for accounting.

To update the bank account that receives your payouts, go to Org Settings > Manage Payout Settings.

Fees are not automatically refundable. They have already been collected at the time of the original transaction.

You have two options when issuing a refund:

1. Standard refund (up to your net revenue). You refund the customer up to your payout amount. Fees stay where they are. On a $100 session, the most you can refund is $94.60 without owing anything additional.
2. Full refund override. You refund the customer the entire $100 and absorb the fee portion yourself. The platform charges the fee amount ($5.40 in the example above) to your saved payment method immediately, so the customer is made whole at your expense.

The refund dialog in your provider dashboard handles both paths. See the Processing Refunds & Cancellations article for the step-by-step.

Beyond the per-transaction fees above, the only other charges Enrichment.kids may bill your organization are:

• Growth Plan subscription — $85/month. Required to sell registrations through Enrichment.kids. See our pricing page.
• Advertisement modules — $65/month for the first promoted listing, $12/month per additional, only if you opt in.
• Full refund fee recovery — only when you choose the full refund override path described above.

A free listing costs nothing. To sell registrations through Enrichment.kids, you need the Growth Plan subscription, plus the per-transaction fees on each sale. Advertisement modules and full refund fee recovery apply only if you choose them.

Are fees the same for every provider?
The standard fees above apply to most providers. Providers on the Pro Plan (billed annually) have a 0% service fee, and providers with a custom agreement pay their agreed rate. Your own fees show on every transaction in the Sales Report.

Do I have to pay anything to list on Enrichment.kids?
No. Listing is free. To sell registrations through Enrichment.kids, you need the Growth Plan subscription ($85/month), and you pay fees on each sale.

Are fees the same on tiered pricing?
Yes. Fees are calculated on whichever tier the customer selects at checkout, using the same fees described above.

What about sibling discounts and coupon codes?
Fees are calculated on the post-discount price. If a $100 session is discounted to $80, fees are calculated on $80.

Does the Growth Plan reduce my transaction fees?
No. The Growth Plan is what lets you sell registrations through Enrichment.kids, and it places your listings first in search. Your transaction fees stay the same. The Pro Plan, billed annually, is the one with a 0% service fee. See our pricing page.

Where can I see fees broken out for each registration?
The Sales Report in your provider dashboard has columns for session price, service fee, payment processing fee, and net revenue per order item.