Tiered Pricing

Tiered Pricing

Tiered Pricing lets you offer up to 6 price options for the same session. Families choose the option that fits them best before adding the session to cart. You configure tiered pricing on the session detail page in the provider dashboard at Listings, where you create or edit a session.

Common uses: sliding scale pricing, member vs. non-member pricing, early-bird vs. regular registration, or standard vs. supporter pricing.

How to set up tiered pricing

From the session create or edit screen:

  1. Turn on the Tiered Pricing toggle in the Pricing section.
  2. Two tiers are added by default. Add a third with + Add price tier if needed.
  3. For each tier, enter a name, a price, and an optional short description that explains the tier to families.
  4. Select one tier as the Default price. This is the tier that's preselected for families on the session page.
  5. Drag the tier cards to reorder them. The order you set is the order families see.
  6. Save the session.

Families will then see the price options on the session detail page and choose one before adding the session to cart.


What you can configure

  • Up to 6 price tiers per session
  • The display order of the tiers
  • Which tier is preselected as the default
  • Tier names, descriptions, and prices (editable at any time)

All tiers share the same session capacity. If your session has 14 spots and the first registrant chooses the Member tier, you have 13 spots left across all tiers combined -- not 13 in each tier.

Worked example

You're running a 5-day camp with 14 spots and want to offer sliding scale pricing. You set up three tiers:

Tier name Description Price Default?
Supported Rate For families who need a lower-cost option. $320.00 No
Standard Rate The regular price of the program. $400.00 Yes
Community Supporter Rate For families who are able to contribute more and help support broader access. $500.00 No

On the session page, families see all three options with the Standard Rate preselected. They can choose a different tier before clicking Add to Cart. If two families register at different tiers, the cart shows each as its own line item with its own price -- but both count toward the same 14-spot capacity.

How tiers interact with discounts

Discount codes and sibling discounts both work normally on tiered sessions. They apply to whichever tier the family selected. So a 10% discount code on a $500 Community Supporter Rate comes off the $500, not off the default tier price.

See Understanding Your Fees as a Provider for how fees are calculated on the tier-selected price.

Important to know

  • Tiered pricing applies to full-session registration only. Drop-in dates keep their own single price per date.
  • You must have at least 2 tiers when tiered pricing is on. You can have up to 6.
  • Exactly one tier must be marked as the default.
  • If a family wants to change their tier selection after adding the session to cart, they need to remove the item and add it again with the new selection.
  • Editing a tier's name, description, or price after a registration has been completed does not change the price the customer was charged. The price is locked in at the time of the purchase.

FAQ

Can I add more than 6 tiers?
Not at this time. The tier limit is 6 per session. More options tend to confuse families rather than help them.

What happens to existing registrations if I change a tier's price?
Existing registrations keep the price they were charged at checkout. Changing the tier price only affects new registrations going forward.

Can two siblings register at different tiers and still get the sibling discount?
Yes. The sibling discount applies when 2 or more participants are registered for the same session, regardless of which tier each chose.

Can I use tiered pricing on drop-ins?
Not today. Drop-in dates use a single price per date. If you need tiered pricing, set it up on the full-session price instead.

Why does the cart show two lines for the same session?
When the same session is added to cart at two different tiers (for example, one Member registration and one Non-Member registration in the same order), each tier appears as its own cart line so the prices and totals stay clear.


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